1539 Main Street, Unit D

PO Box 192

Pleasant Valley, NY 12569-0192

Telehealth

What is Telehealth?

Telehealth, or a "virtual visit", is an "office" visit via video conferencing. This option is convenient, allows your child to be seen without coming into our office, and provides care by your regular pediatrician (who knows your child's full history, and has access to their medical chart) ?


Virtual visits are not for many conditions. We can provide care for most of the following acute care concerns:

  • Rash
  • Pinkeye without fever in children over 2
  • Possibly colds
  • Some fevers
  • Allergies
  • Mild croup
  • Constipation, diarrhea or vomiting
  • Possibly minor traumas (lacerations, abrasions, bites)

We also provide Telehealth appointments for behavioral and mental health concerns- both initial evaluations and follow up care as appropriate.


As we cannot listen to your child's lungs or see their ears, we cannot evaluate ear pain, significant coughs, or assess concerns that require laboratory evaluation such as urinary tract infections and strep,flu,covid or RSV testing.


It is also possible that after video-conferencing, we may ask you to bring your child in for an in person sick visit if we need to perform a physical exam that reaches beyond the abilities of video conferencing.


Appointments for telehealth visits can be made through our front desk or the portal. As of April 2021, many insurers no longer cover telehealth appointments. Please contact your insurer to confirm coverage prior to booking an appointment.


Telehealth

Before Your Appointment

  • Have child practice opening their mouth wide for the camera with your flashlight
  • If cough or difficulty breathing, check your child?s respiratory rate (count the breaths per minute) and heart rate (see below)
  • Take several close-up photos of the rash to send (if requested).
  • Write down all of the medicines your child has been taking, and when they last took a dose of ibuprofen or acetaminophen
  • Have current medications or inhalers/spacers available for viewing during the visit
  • Write down any questions you have, as you might forget them during the telemedicine visit!
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